BREATHE EASY
Parenting isn’t always easy, but we’ve got your back! We’re making family adventures better, starting with our super strong and eco-friendly gear. We want parents to be able to BREATHE EASY, so every WAYB product is:
- Made with materials that are better for kiddos and the planet, so little lungs can breathe easy too
- Returnable within 30 days (see our return policy below for details)
- Guaranteed for 3 years (see our warranty for details)
SHIPPING
We currently ship to all 50 states in the USA. The rates below apply to the contiguous United States. A separate shipping charge will apply for addresses in Alaska and Hawaii. We do not ship to addresses outside of the U.S. at this time. Due to item size, we cannot ship to PO Box or APO Box locations and must ship to a physical address. Please note that orders placed after 10 am EST begin processing the following business day.
STANDARD: Ground 2 to 7 business days
Ship in the Contiguous US
Orders over $99 ship for FREE.
Require 1-2 day for processing.
Ship to Alaska and Hawaii
Orders $0 to $99.99: $25.00 flat rate
Orders over $100: $60.00 flat rate
Require 1-2 day for processing.
It is possible you could experience a few extra days in shipping timelines.
EXPRESS: 2 Day
Express shipping is available for an extra fee in check out and charges are calculated by weight and location. Requires 1-2 day for processing.
INTERNATIONAL SHIPPING
We do not ship to addresses outside of the US at this time.
SHIPPING CLAIMS
We partner with Corso to provide hassle-free solutions to issues during the shipping process that are outside of our control, such as lost, stolen, or damaged items. When these things happen, Corso helps you avoid going through the encumbered claims process with the carrier, which can delay our ability to send you a reorder immediately. This service also contributes to a verified carbon offset project, making your shipment carbon neutral. If you choose not to opt-in for Corso Shipping Plus, please be aware that WAYB is not responsible for lost, damaged, or stolen packages once they leave our facility.
If you have a shipping issue and purchased Green Shipping Protection, please click here. You will need your email and order number ready, and Corso will take care of you immediately!
RETURNS
We offer a 30-day return window from the date of purchase. If the product doesn’t end up being the right fit for your family, you can return it for a refund (minus shipping) as long as it’s unused and in its complete, original packaging and contents. What does unused mean when it comes to a car seat? Give it a try in your home or parked car, just don’t use it on the ground or on-the-go (pro tip: don’t give junior a snack while you’re checking if it fits).
Please note:
- If you purchase a discounted bundle and return only part of the bundle, your refund will be adjusted to reflect the full-price value of the items you keep.
- Re-Certified Picos are not eligible for return.
To initiate a return, please click here.
All returns will be processed in the form of a refund to the original payment method. We are unable to process exchanges.
Have any questions? Click here to email us.
*For items not purchased from WAYB.com, please contact the purchase location to review its return policy and procedures.