Shipping & Returns

Shipping & Returns


Parenting isn’t always easy, but we’ve got your back! We’re making family adventures better, starting with our super strong and eco-friendly gear. We want parents to be able to BREATHE EASY, so every WAYB product is:

  • Made with materials that are better for kiddos and the planet, so little lungs can breathe easy too
  • Returnable within 30 days (see our return policy below for details)
  • Guaranteed for 3 years (see our warranty for details)



We currently ship in the Continental US including Alaska and Hawaii. The below rates apply to the Continental US.  For addresses in Alaska and Hawaii, a separate shipping charge will apply.  We do not ship to addresses outside of the U.S. at this time. Due to item size, we cannot ship to PO Box or APO Box locations and must ship to a physical address.

Please note: Due to COVID-19, FedEx orders may be delayed. We advise to allow up to 3 to 10 business days for Ground shipments to arrive.

STANDARD: Ground 2 to 5 business days

Shipping Times USA Map

Ship in the Continental US

Orders over $75 ship for FREE.

Require 1-2 day for processing.

Ship to Alaska and Hawaii

Orders $0 to $99.99: $25.00 flat rate

Orders over $100: $60.00 flat rate

Require 1-2 day for processing.

It is possible you could experience a few extra days in shipping timelines.


Express shipping is available for an extra fee in check out and charges are calculated by weight and location. Requires 1-2 day for processing.


We do not ship to addresses outside of the US at this time.


Route Package Protection is available for purchase to add a layer of protection to your order throughout its journey to your doorstep. If you choose not to opt-in for Route Package Protection, please be aware that WAYB is not responsible for lost, damaged, or stolen packages once they leave our facility.

If you purchased Route Package Protection and need to file a claim, please click here.



    If you don’t love it, send it back! You’ve got 30 days, and if it doesn’t work for your family, send your unused product back in its complete, original packaging and contents for a full refund, minus shipping. What does unused mean when it comes to a car seat? Give it a try in your home or parked car, just don’t use it on the ground or on-the-go (pro tip: don’t give junior a snack while you’re checking if it fits).

    To initiate a return, please click here.

    Once your form has been submitted, we'll get back to you within 5 business days with a prepaid return label and further details.

    All returns will be processed in the form of a refund to the original payment method. We are unable to process exchanges.

    Have any questions? Click here to email us.

    Note: Re-Certified Picos are not eligible for Return.

    Route Shipping Protection is not eligible for Return or Refund.

    *For items not purchased from, please contact the purchase location to review its return policy and procedures.