BREATHE EASY GUARANTEE
Parenting isn’t always easy, but we’ve got your back! We’re making family adventures better, starting with our super-strong gear. Our gear is covered by a 3-YEAR limited warranty, starting from the day it was purchased, as indicated on your receipt or proof of purchase. Please complete your product registration on WAYB.com to ensure timely processing of your claims. For returns, please consult our returns policy on WAYB.com.
SPECIFICS
If for some reason our gear shows a defect in materials or workmanship during the warranty period, and such defect is discovered during the warranty period, we will, at our discretion, repair or replace your product at no cost to you. If we are unable to remedy defects, we will replace or issue a refund equal to the price at the time of your purchase.
Please note that this warranty extends to all purchases from WAYB.com and if purchased new* from a WAYB authorized retailer. The warranty is terminated when the original purchaser sells or transfers the product to another person.
For the avoidance of doubt, this warranty is limited to the original purchaser and is non-transferable. Liability under this warranty is limited to the cost of the repair or replacement of the product.
WHAT IS COVERED
- Manufacturing defects in materials
- Defects in workmanship
THIS LIMITED WARRANTY DOES NOT COVER
- Normal wear and tear or cosmetic damages, including the natural breakdown of colors and materials over time
- Damage caused by commercial use, accidents, unlawful vehicle operation, negligence, sun intensity, sweat, detergents, damp storage, frequent washings, failure to comply with the instruction manual, or modifications/repairs not performed or authorized by WAYB
- Incorrect or inappropriate usage, abuse, or, improper handling, including but not limited to installation, care, maintenance, storage, and cleaning that does not follow the instructions in our manuals
- Casualties and carelessness, including those caused by unsuitable parts, air, or automobile transportation
- Products involved in an accident resulting in losses
- Products purchased from an unauthorized retailer, such as private sellers
- Items purchased or gifted through a non-retailer third party or items gifted in used condition
- Owners or users other than the original purchaser or registrant
- Damage caused by use outside a product’s intended purpose or design
- Dissatisfaction pertaining to functionality, features, or aesthetics
START THE PROCESS
LEGAL
In no event will WAYB or any of its retailers, dealers, distributors or resellers be liable for incidental, indirect, or consequential damages relating to the product (including any repaired or replacement product or component) or its use. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation and exclusion may not apply to you.
THIS LIMITED WARRANTY IS EXCLUSIVE AND IN LIEU OF ANY OTHER WARRANTY, WRITTEN OR ORAL, INCLUDING BUT NOT LIMITED TO ANY EXPRESS WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. THE DURATION OF ANY IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, IS EXPRESSLY LIMITED TO THIS LIMITED WARRANTY PERIOD.
Some states do not allow limitations on how long an implied warranty lasts; therefore, the above limitations and exclusions may not apply to you.
*The term "new" on our website refers exclusively to products in brand-new condition. This means they are unused, unopened, and in their original packaging, as supplied directly from the manufacturer. Products labeled as "new" do not include open-box items, resold items, refurbished items, or any products previously used in any capacity.