If you don’t love it, send it back! You’ve got 30 days from date of purchase, and if it doesn’t work for your family, send your unused product back in its complete, original packaging and contents for a full refund, less shipping. Just contact [email protected] to get your shipping label. What does unused mean? Give it a try in your home or parked car, just don’t use it on the ground or on-the-go (pro tip: don’t give junior a snack while you’re checking if it fits).